Princess Cruises
2.5star
956 reviews
100K+
Downloads
Everyone
info
About this app
The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard.
Before you arrive, use this app to:
- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa
Once onboard, connect to our ship's MedallionNet wifi so you can:
- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete the required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
- Track onboard spending and package redemption statuses in real-time and much more!
We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.
Before you arrive, use this app to:
- Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps
- Make dining reservations at our main dining rooms and specialty restaurants
- Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package
- Book shore excursions for each port day of your cruise
- Learn about onboard activities, events, and view detailed deck plans
- Book a treatment or salon service at the Lotus Spa
Once onboard, connect to our ship's MedallionNet wifi so you can:
- Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package)
- Complete the required Safety Essentials steps before setting sail.
- Explore the ship and get navigation instructions to venues and points of interest
- Locate shipmates in real-time and get navigation instructions to them
- View and bookmark onboard events and activities for each day
- View, make, and manage dining reservations
- Get help 24/7 via CrewCall chat
- View and book shore excursions
- Track onboard spending and package redemption statuses in real-time and much more!
We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.
Updated on
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Ratings and reviews
2.5
906 reviews
Millie Rivero
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April 17, 2024
When swapping devices sometimes it looses your shipmates and can't add them back - it's a hit and miss issue. The app is missing two important items: a cruise itinerary and a list of booked shore excursions. The shorex list could be a problem if the Ocean DB behind the app does not connect to the Tours DB, but the itinerary should be easy enough to add. It is available in the onboard systems. I love the "locate" feature. It works great.
15 people found this review helpful
Karen Black
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April 21, 2024
It never works! I had myself and my mom all checked in for our upcoming cruise. I went in to double check everything and it said nothing was done. Frustrating but ok, I'll do it all over again. Went to start mine and said I cannot because I'm underaged (I haven't been underaged in decades). Had trouble booking excursions through the app, they would be in my cart but then the app said it couldn't access the cart. Can't order the medallions. A completely useless (mandatory) app.
32 people found this review helpful
K K
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March 16, 2024
Terrible! Tried to edit a dining reservation, partner was able to cancel on the app. Mine is stuck in the system and we can't adjust the time and rebook because of the overlap. Princess customer service don't have superuser access to cancel and cant do anything but raise the issue with technical services, who do nothing. A similar problem with an excursion was able to be resolved via PC but until staff have the access to overide the app this problem will continue.
58 people found this review helpful
What's new
Minor bug fixes to improve your experience.
We are continuously monitoring your feedback and improving our experience.
To ensure you have the latest features, please turn on automatic app updates in your settings.
We are continuously monitoring your feedback and improving our experience.
To ensure you have the latest features, please turn on automatic app updates in your settings.
